IT Services & Support You Can Trust

Support Services

Rapid response and support from our professional experts, designed to maintain productivity for your entire team. We guarantee our response time so you don’t have to worry about downtime — including same day on-site visits for calls made before 3pm. Our programs are tailored to your specific budget and needs, so no matter how you’re structured or what your objectives are, we’ve got you covered!

Cyber Security

There’s a 30% chance your business will be targeted by cyber criminals in the next two years. Our simple and smart solutions provide protection for today’s modern workplace — decreasing your risk of disruption by a breach across every layer of your network and helping you exceed compliance mandates for world-class protection. We have the right expertise and technology partnerships to keep your data and infrastructure protected 24/7.

Cloud Services Integration

Smart work environments foster speed, collaboration and innovation — and keeping it all secure is more critical than ever. We partner with today’s leaders in cloud services and our team has the expertise and experience to maximize security, reduce costs and ensure seamless interconnectivity of your entire technology environment. We love helping clients modernize their digital workplace for more efficient operations and a platform to increase the value they deliver to their customers.

Project + Technology Consulting

We partner with our clients to assess technology needs and minimize costs on servers and cloud environments, advanced cyber security, remote connectivity and two-factor authentication. We also enable software decisions through selection, negotiation and implementation support. We can manage projects for you so your team can stay focused on moving your business forward, then provide training so you get the most out of your investment.

Enterprise Backups + Replication

Reliable backup, fast recovery and constant protection — these are what give clients peace of mind that if something fails they’ll be back up and running as quickly as possible. We can help you achieve an agentless backup architecture with reduced operational costs, shorter backup times and lightning fast restores that includes 360 degree protection throughout the process.

IP Phone + Unified Communications

Quick communication and remote connectivity are more important than ever. We offer full-featured Unified Communications (UC) solutions designed for SMBs so you can take advantage of powerful UC features including presence, instant messaging, conferencing and mobility. Our solutions suite simplifies the way your business communicates — anywhere, anytime.

How can we help?

806-798-2600

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Leveraging Mobility

Situation

Our client, a real estate management company, had experienced tremendous growth and realized their technology capabilities no longer met their business needs. They wanted a solution that would help their team meet growth goals and provide mobility as they grew into new markets, while creating a modern cyber security program that gave them peace of mind with their business and client data.

See How We Helped

Impact

After assessing and understanding the client’s needs, the Switch team created a VPN to ensure data access and data security with encrypted cloud replication so they can access data wherever they need to be. We then managed the implementation of an Identity-Based Cloud System that protected each user on multiple devices with individual credentials and location based security. The move from an on-premise server and backup replication to a safe and secure cloud system was seamless. The client was surprised that the simplicity of our solution design meant their go-forward cost for a modernized IT environment was the same as their previous IT expenses. Fortunately, we partnered on all of this before the COVID-19 pandemic, so they were able to transition to working from home without a glitch.

Simplify + Modernize

Situation

Our client, a company in the large industrial services industry with 300+ employees, was spending too much time and energy on IT issues. Their systems had become overly complex and they wanted help simplifying their platforms and services so they could spend less time on technology problems and focus on serving their customers.

See How We Helped

Impact

The Switch team led a holistic assessment and developed a transformation plan to simplify and modernize their technology environment. We partnered with the client’s technology team to deliver a simplified solution with advanced cyber security designed to reduce security issues and protect critical customer data. We built an integrated cloud services program with SSO for all users on all devices, including leading edge visibility, improved network operability with fewer outages and downtime, and rapid service response times. We were pleased to deliver all of this with a 20% reduction in IT overhead for monitoring and helpdesk services, which helped the client finance the transformation costs and gain confidence in their technology future.

“The Switch team is top notch.”

They help us handle everything from support to cyber security and mobility in the field. We consider Switch a part of our team and rely on them for all our technology needs.

Oil & Gas Services Company

with 500+ employees